FAQs

Our Frames

100% Authentic Eyewear
Farroptics guarantees that every frame we sell is 100% authentic. All frames come in their original brand packaging, complete with authenticity cards, cases, and cleaning cloths—just as you’d receive from the brand itself. Shop with confidence knowing you’re getting genuine designer eyewear at an exceptional value.
Are these all the frames you offer?

Not at all! Our site is constantly growing, and we’re always adding new frames. If we carry a brand, we can order any frame from their current collection—provided it hasn’t been discontinued. See something you like or have a specific frame in mind? Send us your request using the contact form below, and we’ll make it happen!

Shipping & Delivery Policy

Pick-Up (Richmond Hill)
If the item is in stock in-store, your order will be ready for pickup within 1 business day. If the item is not in stock, please allow 5–10 business days for processing. You will receive an e-mail once your pick-up is ready and available. Please bring your receipt or order confirmation and a valid photo ID for verification.

Local Delivery (GTA only)
If the item is in stock in-store, delivery will be made within 1 -2 business days. If the item is not in stock, please allow 5–10 business days.
Delivery (Canada-Wide)
We offer free shipping across Canada on all orders! Please allow up to 5 business days for delivery, depending on your location.

Return Policy

All eyewear purchases are final sale. If you experience any issues with your frames, please contact us and our team will be happy to assist.

Request a Frame Below